Writing Better

Refund Policy

Last updated: May 1, 2025

This Refund Policy explains how payments, cancellations, and refunds are handled for the cloud applications Writing Better (subscription) and Speaking Better (usage-based) operated by MobiusVision LLC ("we," "us," "our").

Table of Contents

1. Who & Where

CompanyMobiusVision LLC
Address30 N Gould St Ste N, Sheridan, WY 82801 USA
Emailcontact@mobiusvision.com
Phone+1-307-777-7311

2. General Rule — All Sales Are Final

Except as expressly stated below, all payments are non-refundable and non-creditable, even if you cancel or downgrade before the end of a billing period or stop using the Services.

3. Product-Specific Terms

ProductBilling ModelCancellationRefunds
Writing BetterRecurring subscription (monthly unless shown otherwise at checkout)Cancel any time in your dashboard; cancellation takes effect immediately, and future renewals stopNo refunds for the current or prior periods
Speaking BetterPay-as-you-go, metered usageDelete your account or stop usage; no further charges accrueNo refunds for credits already consumed or purchased

4. Limited Exceptions

We will issue a pro-rata credit or refund only if:

  1. Duplicate payment was processed in error;
  2. Fraudulent transaction is confirmed by our payment processor;
  3. A billing calculation error resulted in overcharge.

To request an exception, email contact@mobiusvision.com within 14 days of the charge, attaching supporting documentation (transaction ID, screenshots). We respond within 10 business days.

5. Chargebacks

Initiating a chargeback without first contacting us may result in immediate suspension of your account. We reserve the right to contest chargebacks and to recover associated fees.

6. Trials & Promotional Credits

If we offer a free trial or bonus credits, any unused portion expires at the end of the stated period and has no cash value. Once converted to a paid plan, the General Rule (no refunds) applies.

7. Tax Considerations

Sales tax, VAT, or GST collected on your purchase is remitted to the relevant authority and cannot be refunded except where required by law.

8. Amendments

We may update this Refund Policy. Material changes take effect 30 days after we notify you by email or in-app. Continued use after that date constitutes acceptance.

9. Questions

Please contact contact@mobiusvision.com or call +1-307-777-7311 for any billing-related inquiries.

Return to Help Center